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Staff Product Manager - Payments
Nium
San FranciscoFull-timeProduct
Why This Matters Now
Account-to-account payments are being transformed by faster settlement networks, open banking, real-time payment infrastructure, and increasing demand for lower-cost local payment methods.
Nium is uniquely positioned to win in this space through our global licensing footprint, FX capabilities, settlement infrastructure, compliance framework, and enterprise customer base.
Our ambition is to:
• Double Direct Debit volume
• Expand network coverage globally
• Accelerate integrations
• Launch new revenue-generating products around third-party collections and treasury-first money movement
• Expand beyond current pay-in and wallet funding use cases
Grow Direct Debit as a Business
• Own the ICP, positioning, pricing inputs, GTM strategy, customer narrative, competitive intelligence, and growth plan.
• Partner directly with customers, Sales, Solutions, Account Management, and Product Marketing to drive adoption and growth.
• Translate customer feedback, pipeline data, win/loss analysis, competitive activity, transaction trends, and product usage data into actionable growth initiatives.
• Partner directly with customers, Sales, Solutions, Account Management, and Product Marketing to drive adoption and growth.
• Translate customer feedback, pipeline data, win/loss analysis, competitive activity, transaction trends, and product usage data into actionable growth initiatives.
Own the Product and Implementation Layer
• Work closely with APIs, orchestration services, partner integrations, transaction states, compliance, reconciliation, and settlement processes.
• Understand how the product functions under the hood and use that knowledge to make stronger product decisions.
• Create implementation-ready product plans, testing strategies, launch plans, and technical artifacts with minimal dependency on others.
• Understand how the product functions under the hood and use that knowledge to make stronger product decisions.
• Create implementation-ready product plans, testing strategies, launch plans, and technical artifacts with minimal dependency on others.
Make Support and Exception Management Simple
• Improve customer and internal workflows related to failed payments, returns, settlement delays, mandate issues, reconciliation gaps, compliance reviews, and exception handling.
• Move from reactive escalation management to scalable, intelligent workflows.
• Use support tickets, incidents, transaction data, logs, partner responses, and customer feedback to identify opportunities for automation and product improvement.
• Move from reactive escalation management to scalable, intelligent workflows.
• Use support tickets, incidents, transaction data, logs, partner responses, and customer feedback to identify opportunities for automation and product improvement.
What Success Looks Like
• Direct Debit volume grows across existing and new customers.
• New use cases move from strategy to production.
• Sales and Product Marketing have stronger messaging, clearer ICPs, and better proof points.
• Market expansion decisions are commercially driven.
• Customer implementations become faster and more efficient.
• Product plans become more actionable and technically grounded.
• Support and exception management become easier for customers and internal teams.
• Nium advances toward becoming a programmable account-to-account payments platform.
• New use cases move from strategy to production.
• Sales and Product Marketing have stronger messaging, clearer ICPs, and better proof points.
• Market expansion decisions are commercially driven.
• Customer implementations become faster and more efficient.
• Product plans become more actionable and technically grounded.
• Support and exception management become easier for customers and internal teams.
• Nium advances toward becoming a programmable account-to-account payments platform.
What We're Looking For
• 8+ years of experience in Product Management, Technical Product Management, Payments Infrastructure, Fintech Infrastructure, Banking Infrastructure, or related fields.
• Deep understanding of money movement, account-to-account payments, settlement, returns, reconciliation, risk, compliance, and payment partner ecosystems.
• Experience building API-first products, platform products, financial infrastructure products, or technically complex B2B solutions.
• Ability to work across customer conversations, market research, product analytics, technical documentation, logs, code, tickets, and partner documentation to drive high-quality decisions and execution.
• Experience partnering with enterprise customers, Sales, Solutions Engineering, Engineering, Risk, Compliance, Operations, and Support teams.
• Strong ownership mentality, written communication skills, and comfort operating in fast-moving, ambiguous environments.• 8+ years of experience in Product Management, Technical Product Management, Payments Infrastructure, Fintech Infrastructure, Banking Infrastructure, or related fields.
• Deep understanding of money movement, account-to-account payments, settlement, returns, reconciliation, risk, compliance, and payment partner ecosystems.
• Experience building API-first products, platform products, financial infrastructure products, or technically complex B2B solutions.
• Ability to work across customer conversations, market research, product analytics, technical documentation, logs, code, tickets, and partner documentation to drive high-quality decisions and execution.
• Experience partnering with enterprise customers, Sales, Solutions Engineering, Engineering, Risk, Compliance, Operations, and Support teams.
• Strong ownership mentality, written communication skills, and comfort operating in fast-moving, ambiguous environments.
• Deep understanding of money movement, account-to-account payments, settlement, returns, reconciliation, risk, compliance, and payment partner ecosystems.
• Experience building API-first products, platform products, financial infrastructure products, or technically complex B2B solutions.
• Ability to work across customer conversations, market research, product analytics, technical documentation, logs, code, tickets, and partner documentation to drive high-quality decisions and execution.
• Experience partnering with enterprise customers, Sales, Solutions Engineering, Engineering, Risk, Compliance, Operations, and Support teams.
• Strong ownership mentality, written communication skills, and comfort operating in fast-moving, ambiguous environments.• 8+ years of experience in Product Management, Technical Product Management, Payments Infrastructure, Fintech Infrastructure, Banking Infrastructure, or related fields.
• Deep understanding of money movement, account-to-account payments, settlement, returns, reconciliation, risk, compliance, and payment partner ecosystems.
• Experience building API-first products, platform products, financial infrastructure products, or technically complex B2B solutions.
• Ability to work across customer conversations, market research, product analytics, technical documentation, logs, code, tickets, and partner documentation to drive high-quality decisions and execution.
• Experience partnering with enterprise customers, Sales, Solutions Engineering, Engineering, Risk, Compliance, Operations, and Support teams.
• Strong ownership mentality, written communication skills, and comfort operating in fast-moving, ambiguous environments.
This listing was aggregated from a public company job board. ResuBuild is not the employer. Always review the original posting before applying.
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