Senior Software Engineer, Backend - Care Platform Operations

What You’ll Do:

• Design and build scalable, reliable, and resilient distributed services using Python and FastAPI, supporting critical clinical and operational workflows
• Operate as an owner within the team's domain and proactively assess and improve system performance and reliability.
• Drive engineering excellence through best practices in testing, monitoring, observability, and performance optimization
• Actively contribute to building the team’s architectural vision and technical roadmap
• Collaborate on code reviews and technical design documents to ensure the consistent application of best practices across relevant domains
• Work closely with product, design, data and other stakeholders to help us build the best possible experiences for our providers, pharmacists, and patients
• Participate in on-call rotations to ensure reliability of production systems

What You’ll Bring to the Team:

• 7+ years of software engineering experience
• Experience architecting, designing and building scalable web applications and distributed systems
• Proficiency with Python, relational databases, and frameworks like FastAPI or Django, with hands-on experience in metrics instrumentation and data-driven performance tuning leveraging Ro’s load testing infrastructure and tools like Datadog
• Proven track record of scaling complex, data-intensive backend systems through rapid 10x growth at a late-stage startup, ensuring high performance and availability
• Deep understanding of distributed systems-data consistency, communication patterns, and service boundaries-backed by hands-on experience building and maintaining data-intensive production systems
• Strong sense of ownership with the ability / desire to own technical roadmaps and refine ambiguous problems
• Demonstrated ability to collaborate with other engineers and cross-functional partners to create the best possible products

Bonus Skills:

• Experience in telehealth or other highly regulated industries
• Experience with decoupling monolithic applications into distributed asynchronous services

We’ve Got You Covered:

• Full medical, dental, and vision insurance + OneMedical membership
• Healthcare and Dependent Care FSA
• 401(k) with company match
• Flexible PTO
• Wellbeing + Learning & Growth reimbursements
• Paid parental leave + Fertility benefits
• Pet insurance
• Student loan refinancing
• Virtual resources for mindfulness, counseling, and fitness
We welcome qualified candidates of all races, creeds, genders, and sexuality to apply.