Principal Product Manager, Engagement Journeys

What You'll Do

• Define and drive the product vision, strategy, roadmap, and execution for Engagement Journeys across Spotify's consumer experience.
• Build intelligent engagement systems that help listeners naturally discover new formats, features, and devices based on meaningful behavioral signals.
• Partner with Machine Learning and Data Science teams to develop models that identify user readiness, engagement opportunities, and long-term growth potential.
• Translate advances in AI, machine learning, and agent technologies into intuitive product experiences that millions of listeners can easily understand and enjoy.
• Work closely with Engineering, Design, Research, and Data Science to rapidly prototype, experiment, learn, and deliver high-impact product improvements.
• Influence the evolution of multiple Spotify surfaces and experiences so engagement journeys feel connected rather than fragmented.
• Define how Spotify measures meaningful engagement, establishing frameworks that help teams prioritize sustainable listener value over short-term gains.
• Make thoughtful product decisions using behavioral insights, experimentation, customer research, and data, even when operating with ambiguity.
• Build alignment across senior leaders and cross-functional teams to deliver initiatives that span multiple organizations.
• Balance innovation with user trust, quality, privacy, and long-term platform integrity.

Who You Are

• You have 10+ years of product management experience building consumer products at significant global scale.
• You have successfully delivered products that drive sustained engagement and long-term customer value, not simply acquisition or activation.
• You have deep expertise in experimentation, behavioral analytics, product metrics, and data-informed decision making.
• You know how to develop product strategy and align diverse stakeholders behind a shared vision.
• You have experience influencing products that span multiple user experiences, platforms, or organizational boundaries.
• You care deeply about product quality, user experience, and the details that create exceptional customer experiences.
• You make thoughtful decisions in ambiguous environments, balancing data, customer needs, and business priorities.
• You communicate clearly and build strong partnerships across Product, Engineering, Design, Research, and Data Science.
• You have experience working with personalization, recommender systems, or machine learning-powered products.
• You bring curiosity about behavioral science, user motivation, or engagement research and enjoy applying those insights to product design.
• You have experience building AI-powered or LLM-enabled consumer experiences, or you're excited by their potential to improve user experiences responsibly.
• You enjoy exploring data, developing measurement frameworks, and continuously improving how product success is measured.
• You're passionate about helping people discover, enjoy, and deepen their relationship with audio experiences.

Where You'll Be

• We offer you the flexibility to work where you work best! For this role, you can be within the North America region as long as we have a work location
• This team operates within the Eastern Standard time zone for collaboration