Senior Product Manager - User Platform

What You'll Do

Define the product strategy and roadmap for a portfolio of User Platform products spanning account lifecycle management, IAM analytics, and device and client intelligence.
Partner closely with engineering managers, staff engineers, data scientists, analytics engineers, designers, researchers and insights teams to shape product direction and deliver long-term platform value.
Collaborate across missions, studios and product areas to ensure Spotify's identity and user data platform evolves to meet business and customer needs.
Help build Spotify's account lifecycle platform with well-defined account states, governed lifecycle transitions and comprehensive audit capabilities supporting Engineering, Customer Service, Legal and partner teams.
Lead the product vision for User Intelligence, the shared platform that enables trusted understanding of users, devices and sessions through reusable signals and APIs.
Partner with teams across User Fraud, Subscriptions, Advertising, Personalization, Safety, Legal and Platform to ensure trusted identity data becomes a strategic input for decision making.
Translate complex identity, trust and data challenges into clear product strategies, business outcomes and prioritization decisions.
Define success metrics including platform adoption, signal quality, data trust, lifecycle diagnosis time, decision latency and reduction of fragmented local solutions.
Balance long-term platform investments with near-term business priorities, regulatory requirements and user experience.
Foster an effective product operating rhythm across multiple squads by creating clarity, alignment and shared ownership that enables teams to move with confidence.

Who You Are

You have significant product management experience building platform products, identity systems, infrastructure or large-scale consumer technology.
You have experience working with backend platforms, APIs, distributed systems, identity platforms, policy engines or large-scale data products.
You care deeply about creating trusted user experiences where security, privacy, safety and usability must work together.
You use data to inform judgement, validate assumptions and make thoughtful product decisions while balancing qualitative insight with quantitative evidence.
You enjoy solving complex, cross-functional problems where success depends on influence, collaboration and strong product thinking.
You build trusted partnerships across Product, Engineering, Security, Legal, Data, Operations and business teams.
You communicate highly technical concepts in a way that enables informed business decisions for both technical and non-technical audiences.
You know how to build alignment across diverse stakeholders while maintaining focus on long-term product outcomes.
You bring a structured, proactive approach and are comfortable creating clarity from complex and evolving challenges.
You care about building platforms that enable teams to move faster while creating trusted experiences for millions of Spotify users around the world.

Where You'll Be

This role is based in London or Stockholm.
We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home.